FlyerTalk Forums - View Single Post - Hotels.com booked me at a hotel that is closed for renovations
Old Oct 25, 2016 | 7:58 am
  #5  
paperwastage
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Originally Posted by tatterdema
Yeah, not hotels.com's fault. The hotel enters the info into hotels.com website.
well, I'd say that hotels.com may not be at fault, but they're responsible for the guest and finding alternative accomodation/refund/compensation
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