Originally Posted by
Schwann
I book most of my trips through Hotels.com because I am not particularly brand loyal/would rather have flexibility. I have Hilton Silver status through some promo and I've never not had free wifi at any Hilton property because of not booking directly.
Hyatt and Marriott don't treat me as just my rate on a given night when it comes to elite status benefits at the hotel property. The elite status benefits at Hyatt and Marriott hotels (but not Starwood) even apply to me on hotels.com bookings. And Hilton hotels in Europe usually still give me at-hotel Hilton Diamond benefits on hotels.com bookings.
Choice and Wyndham hotels are the primary two hotel groups where I almost completely avoid using hotels.com. But that is because I can do better by gaming Choice and Wyndham loyalty programs.