Originally Posted by MacMyDay

I wrote up a full review of our stay in Laucala: http://thegoodthebadandtheluxurious....-laucala-fiji/

My stay unfortunately did not match the same excellence that the other FTers experienced, although we still had a truly memorable and fantastic time. The service left a lot to be desired, but the island offers so much that you feel you can forgive it; the problem is, I feel the staff felt the same too, like it was allowed to be overlooked. The short-comings were too frequent and too many for it to have just been the odd employee, so improvements should definitely be on the horizon. The positive is that the GM has continued to discuss the feedback with me since departure, so it looks like they've taken my feedback very seriously. It's hard to find fault in almost everything else, from the activities, villas, food to amenities, but at $6,000/n, the service and communication just has to be better.