Originally Posted by
cayohueso
Someone should tell the elite desk:
" Thank you for your email to Delta regarding mileage credit on your
SkyMiles account.
On reviewing your travel documents we have found flights ineligible for
mileage credit based on our contractual agreements. Air France Flight
AF1618 and AF1519 on October 19th, to Germany was operated by Hop
Airlines which is ineligible for mileage credit.
Sincerely,
Niki
Elite Online Customer Support Desk"
They are plainly wrong here because those flights are indeed HOP-operated but under a franchise agreement (CDG-FRA-CDG). It's not a code-share. So they are technically AF flights and not A5 flights. So you could fight if you wish.