FlyerTalk Forums - View Single Post - Chase Product Change/Card Conversion: Downgrade, Upgrade, Keep or Cancel? (2016-2019)
Old Oct 22, 2016, 7:51 am
  #340  
pallhedge
 
Join Date: Sep 2011
Posts: 1,857
Originally Posted by emcampbe
Is that different for CSR compared to CSP. Per above, I was told either 60 or 90 days (can't remember) for full refund. I just downgraded my CSP yesterday, and annual fee was billed Sept. 1. Refund was applied as credit to the account pretty quick - called in the afternoon for the downgrade, and refund was on the card before I went to bed.
It's confusing so I'm sticking with 30 days. And quite honestly, I'm not sure if the count is from Sep 1 (in your case) or from the date of the statement that has the AF on it. I think it's the latter.
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