FlyerTalk Forums - View Single Post - Accorhotels websites inconsistencies, scams, bugs and…I don’t know what else…
Old Oct 22, 2016, 7:17 am
  #11  
starflyergold
Moderator, Turkish Airlines Miles&Smiles & Accor ALL
 
Join Date: Apr 2009
Location: BRU
Programs: TK*G, Accor ALL Platinum
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Originally Posted by wkndtraveler
"These prices are the 'starting from' prices. They correspond to the lowest average price available on the dates requested, based on a room for one or two people. They may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the booking process. The price is only guaranteed at the time of reservation."

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That's more or less what I was told as well when I raised my example (above). The problem is that is just not true. There was no room retailing at that rate on any day of my intended stay.

What it should say (and does with most competitors) is the average room rate for the intended period. I consider this borderline deception.
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