Originally Posted by
skywardhunter
For clarity: Manage My Booking > Upgrade with Miles
It appears for myself on a Y Flex as Gold member. It may not appear based on certain criteria, we don't know, but it looks like this:
Same page for me but different options, and mine is a Y Flex as Gold too. Perhaps EK IT never thought that one flight might already be available but I might want to auto upgrade a different one.