Originally Posted by
Kmxu
It is a very interesting article. Thanks for sharing.
I think that the Polaris train ("seat") has left the station. There is no chance that UA will replace it with something else even if the feedback is very negative.
Having sat in the Polaris seat, I really can't picture much negative feedback that would be solved by using an off the shelf product. Comfort wise there is very little between it and the more traditional reverse-herringbone I've flown on Air France and Delta, while also being more private in some seats and better for flying with a companion in others.
Short of an AA-style complete breakdown of the seats, I cannot picture United switching to an off the shelf product when Polaris is on-par comfort wise and superior in terms of density.