FlyerTalk Forums - View Single Post - New Chase policy (Oct 2016): No Annual Fee refund >30 days after AF billed.
Old Oct 21, 2016, 8:31 am
  #10  
Happy
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Join Date: Jul 2003
Location: Florida
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Found in the comment section of a write up on DoC site - worth noting

Folks need to take note on this, especially those plan on switching their CSPs and their Inks - found in the comment section of a write up DoC did on the new policy - turned out there are internal tightening started a few months before that...

PMD says:
October 21, 2016 at 10:07 am

Another new side effect of this experienced by my cousin in Texas and a niece in Florida that both went for annual fee refunds almost three weeks ago is that Chase immediately de-qualified both of them for pre-approved alternative cards. The offers were still on the pre-qualifier web page for a month or two, but apps were instantly denied (after doing a hard pull – 790-810 FICO) and with my cousin, the branch banker stated he couldn’t do anything because two past annual fee refunds triggered some sort of new adverse action to protect Chase’s financial interests. Evidently people were switching cards with Chase, jumping between products after asking for a fee refund. They don’t appreciate that more than once any longer it appears. They didn’t seem to care about product switching if it didn’t involve a refund of an annual fee. Refunding or crediting you for annual fees seems be the trigger.
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PMD says:
October 21, 2016 at 10:08 am

To clarify, this refund request occurred three months ago, not weeks. Don’t know if this is in tandem with the new policy or something else.
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