Originally Posted by
MikeFromTokyo
I despise hotel guests (or airline passengers) who frivolusly seek compensation. Even more so if they come onto this forum and attempt to unfairly bad-mouth an hotel.
I despise hotels that has no service recovery and does not provide what they charge for.
Anyways I'm definitely sticking with the RC brand if I want a good time on my next vacation
Originally Posted by
op487062
I'm staying at the FS Seoul in a city-view suite this week and would have loved a two-category upgrade. They didn't give me a tour of the property but did clean my room within a couple of hours of request.
Should I go downstairs and demand something from them?

How can they give you an upgrade if you did not arrive to the hotel yet?