FlyerTalk Forums - View Single Post - What determines whether FAs work in Y or F?
Old Oct 20, 2016 | 4:36 pm
  #13  
AS Flyer
30 Countries Visited
All eyes on you!
20 Years on Site
 
Join Date: Sep 2001
Location: Seattle, WA
Posts: 6,048
Originally Posted by NWAlaskaFlyer
Do FA's have more trouble with F than Y? F too demanding? I am curious because for the most part I have only observed F pax being very polite to the FA even when the service level isn't great (rare). I would think Y is tougher with infrequent flyers who are crabby because they are smashed together.
You can have cranky fliers in both cabins, or you can have happy fliers in both cabins. I think it's all in how you approach the passenger. That said, some people are just cranky no matter where they are and I choose not to take that personally, which helps greatly.
AS Flyer is offline