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Old Oct 20, 2016 | 12:58 pm
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T8191
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Telephone?

Sorry if that sounds abrupt, but ba.com isn't very good at doing anything non-standard. I would like to think a call to BA [with a competent Agent at the other end] would resolve it for you. If not, HUACA!

Do you have any BAEC Status? Otherwise the wait time for a human being may be a bit long!
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