Originally Posted by
fly18725
You're highlighting a cultural difference between America and Europe (or Asia). The FAs on UA (or AA or DL) will never be "appropriately reserved and engage[d]" vis-a-vie their European and Asian counterparts. American service is more personal, casual, and flexible than other cultures and I don't think it is reasonable to expect UA employees to conform to other cultural norms.
Personally, I like the fact that you can actually interact and engage with UA employees and that most will go out of their way to make your trip enjoyable if you're respectful and friendly towards them.
Yes, and there is a difference between style and consistency.
There will always be a different style of service based on the home region as there should be.
There is plenty of great service in its own authentic style on US carriers. And plenty on European and Asian. We as consumers will have our own preferences on style.
The style just seems more consistent on some of the European and Asian carriers.
Especially on smaller carriers like Austrian or Singapore where it's easier for them to manage that.