FlyerTalk Forums - View Single Post - United Polaris - New Business Class seats & inflight service {Archive}
Old Oct 20, 2016, 8:47 am
  #1749  
fly18725
 
Join Date: May 2013
Posts: 3,361
Originally Posted by porciuscato
No, they don't do the saccharin thing that you get in diners and in United cabins sometimes: "Hah, ahm Tammy Faye and ahl be yall's server today" Instead, they're appropriately reserved and engage only if it appears you are receptive to it. Very classy compared to UA service, which tends to be in-your-face either for good or bad.
You're highlighting a cultural difference between America and Europe (or Asia). The FAs on UA (or AA or DL) will never be "appropriately reserved and engage[d]" vis-a-vie their European and Asian counterparts. American service is more personal, casual, and flexible than other cultures and I don't think it is reasonable to expect UA employees to conform to other cultural norms.

Personally, I like the fact that you can actually interact and engage with UA employees and that most will go out of their way to make your trip enjoyable if you're respectful and friendly towards them.
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