Originally Posted by
adschnei
I called back (after not using card at all) and was transferred to retention. They offered me a AF waiver or said I could downgrade to no AF card. I took the waiver.
So what is the sequence -
In Sept you called, no offer.
You intended to use the card the week following the call. (per your previous post).
Then you stopped using it at all.
Called again and there was the AF Waiver offer.
Is that what has happened?
Trying to figure out when to call on DH's card - used in Sept on trip for a few hundreds. Statement closed first week of Oct with balance to pay. Anniversary date is in November. Wonder when to call. The usual annual notice on AF has not arrived yet. This is the 3rd year. Previous years all received AF Waiver.