FlyerTalk Forums - View Single Post - Bizarre Reasons My Upgrade Isn't Clearing, According to the Medallion Line
Old Oct 19, 2016 | 12:47 pm
  #11  
rylan
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It should've been obvious to the agent at the start of the call that your companion didn't have their SM# entered when they looked at the medallion level of the pax on the record.
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