FlyerTalk Forums - View Single Post - Bizarre Reasons My Upgrade Isn't Clearing, According to the Medallion Line
Old Oct 19, 2016 | 12:26 pm
  #10  
Widgets
 
Join Date: May 2015
Posts: 2,881
Originally Posted by StayingHomeIsBetter
^^^
When I ask to speak to a supervisor on any customer service call, I have visions of the phone agent muting the line and then calling out to the room full of agents and asking "Who wants to play supervisor today?"
That's exactly what happens at the airport when an agent goes to the back office... at least for the non-FFs. They don't know what a Red Coat is
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