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Thread: Bizarre Reasons My Upgrade Isn't Clearing, According to the Medallion Line
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Old Oct 19, 2016 | 12:01 pm
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StayingHomeIsBetter
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Originally Posted by Navig8R
This is assuming the customer service agent actually called a supervisor(s) in the first place. I'm hoping this debacle was limited to the agent.

With the amount of SHENA many members claim occurs with Delta, this is in no way out of the realm of possibility.
^^^
When I ask to speak to a supervisor on any customer service call, I have visions of the phone agent muting the line and then calling out to the room full of agents and asking "Who wants to play supervisor today?"
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