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Thread: Bizarre Reasons My Upgrade Isn't Clearing, According to the Medallion Line
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Old Oct 19, 2016 | 11:33 am
  #7  
Navig8R
 
Join Date: Sep 2010
Location: DCA
Programs: AA Plat Pro, DL GM, Marriott LTP
Posts: 563
Originally Posted by StayingHomeIsBetter
As I read the post the OP actually talked to, or received input from, three supervisors, before he could wade through the information and get the matter resolved.
This is assuming the customer service agent actually called a supervisor(s) in the first place. I'm hoping this debacle was limited to the agent.

With the amount of SHENA many members claim occurs with Delta, this is in no way out of the realm of possibility.
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