FlyerTalk Forums - View Single Post - Bizarre Reasons My Upgrade Isn't Clearing, According to the Medallion Line
Old Oct 19, 2016 | 11:18 am
  #6  
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Originally Posted by Navig8R
That is one poorly trained customer service agent. Hopefully that was her first day. I assume you stuck around and took the post call survey?
As I read the post the OP actually talked to, or received input from, three supervisors, before he could wade through the information and get the matter resolved.
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