Originally Posted by
PVDProf
I don't generally expect upgrades as a Silver flying an X fare with a companion, but before checking into west coast shuttle SEA-LAX on Friday, I noticed C+ was completely empty and there was F upgrade space. I hadn't cleared, so I called the medallion line to figure out why.
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Good that this was resolved to your satisfaction. Finding good phone agents is becoming more of a lottery these days.
Just curious, how did you find there was upgrade space in F?