This time, for the 30% promo. When I'm about to book, then it won't let me sign in (times out, or whatever). If I'm at the True Blue site, then it logs me off when I get to the promo page. So endless loop. The typical excuse is that the web traffic is too busy

The bigger problem is getting credit for my flights. I'm still waiting for some flight to properly credit, and they actually refused to credit for a HA flight that I paid $1,200 for

If they had halfway decent IT, believe me they will get a lot more business from me. Those at legacies should be thankful that their IT is not WN/B6 etc.