Originally Posted by
CWAL
Dear lord people, have some semblance of patience.
Wait a week after liquidating and *then* call if you really need to.
Waiting is unlikely to get you your cashback. I was told this by one of their special cashback agents (the department that gets "the tickets"). Even after they fix the problem, they don't seem to have a way to go back and correct the missing cashbacks. Indeed, today, I saw that I got automatic credit cashback for a Friday CVS purchase. But my cashback from purchases made earlier last week was not there.
So I called. If you want to wait, that's certainly your prerogative. I don't think there's any material risk to the program.