FlyerTalk Forums - View Single Post - At What Point Is This “Bait & Switch”?
Thread: At What Point Is This “Bait & Switch”?
View Single Post
Old Oct 17, 2016 | 6:00 pm
  #43  
exwannabe
10 Countries Visited
20 Countries Visited
30 Countries Visited
20 Years on Site
 
Join Date: Jun 2004
Location: ATL
Programs: Delta 1MM, Gold, Peon
Posts: 6,392
Originally Posted by RealHJ
+1. This is something that Dullta has gotten away with for years. As I remove was stated in some news stories or what not on this a while (a year or a few ago), Dullta's legal team believe that they are covered and can continue with this grossly unethical (at best) practice, as the fare 'change' is disclosed at the last step before the user makes the purchase.

If there was a series of DOT complaints on this, though, then DL may change its tune...
Though I think the "bait and switch" argument fails, the DOT does have a rule that the entire price must be displayed up front.

An occasional error would be one thing. But clearly this issue is not such.

I think complaints on violation of the DOT price disclosure regs could get some traction. Particularly if in mass.
exwannabe is offline  
Reply