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Thread: LCAH email customer service reply timeframe.
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Old Oct 17, 2016 | 1:22 pm
  #2  
fppmongo
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Join Date: Oct 2016
Location: Out of position
Programs: Accor, IHG, LH, BAEC, DB
Posts: 266
I contacted support today (accorreservations@accor-customercareDOTcom) and got the automated response confirming the email receipt within a few hours.

I think the last time I contacted them, the actual response took about two days.

EDIT: This time, the responded after three days.
Last edited by fppmongo; Oct 23, 2016 at 5:08 am
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