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Old Oct 16, 2016 | 3:42 pm
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tatia
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Join Date: Sep 2006
Location: Seattle
Programs: IHG Spire, Cunard Diamond
Posts: 344
Partner award changed without notice

I just happened to check a trip I'm taking in January and found everything changed but I was not notified. Flights are on AA, booked with Alaska miles. I looked the reservation up on the AA website; the schedule change was not flagged but the new routing was there.

Original routing was early morning SEA-JFK (3 hr connection)-LHR in First/Business booked with Alaska miles.
New routing is SEA-ORD (red eye with a 60 min connection) ORD-EWR (10 hour layover and an airport change) then the original JFK-LHR flight.

Does AA arrange the EWR-JFK connection or am I on my own and out of pocket for this?

There don't seem to be any other options for award flights that day. Should I just wait and see if anything better opens up in the next few weeks and then call to quest a change based on the extreme schedule change?

I now see that it is flagged on the Alaska site (only visible when I actually open the booking). If I call about the change and they can't find a good alternative, am I tacitly accepting the change and losing the chance to change if something better comes up later?

Last edited by tatia; Oct 16, 2016 at 3:49 pm
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