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Thread: Where / how to escalate a missing points issue?
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Old Oct 13, 2016 | 11:41 pm
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CalItalian
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Originally Posted by SchrottFly
Unfortunately, I am a lowly Spire



The problem is that I have not progressed since the pro forma acknowledgement ... the points are still elusive.

Ergo, my quest to escalate it - preferably, beyond the Philippines
I told them, via email, since they were not responding to my issue properly I wanted it forwarded to a supervisor. And they did. Took a total of 4 emails to get my points.
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