Originally Posted by
gobluetwo
Possibilities:
- Seller may have modified the phone to install malware disguised as typical bloatware
- Likely to be a gray market phone direct from China
- May already be rooted
Wonder if this would work for you (flash a new ROM):
http://www.howtogeek.com/162516/how-...ith-a-new-rom/
Note: I'm a "casual" smartphone user, so any talk of rooting and flashing new ROMs and foreign to me. I understand what those mean, but haven't the foggiest clue of how to go about doing it. Took me long enough to just figure out how to use Helium
Perhaps taking your phone to a cellphone repair shop would be your best bet and I would be inclined to think that the seller modified the phone and would be afraid to use it for fear that it could overcharge and cause a fire.