You must of got my points. I have been on the phone for the last few months with BW trying to get my 60,000 points. The first few months, they didn't have my account number, then they had it on there and transferred 20,000 points, but I noticed the account number was off by 2 at the end. Called and got that fixed, then the next month I seen 40K points posted - "TD Gratuity point gift" on my transactions. Which I assume was the 40K point offer for spending $2000 in the first three months? Not sure how much more I can take with their customer service to go after that 20K points.