FlyerTalk Forums - View Single Post - Priceline scamming customers with wrong hotel rating/classification
Old Oct 12, 2016 | 10:03 pm
  #5  
paperwastage
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Originally Posted by FTDDD
Thanks for you advice. How can it be legal though that priceline rates and sells a 4-star property as 5-stars? If the property itself doesn't even consider itself 5 stars? That is clear fraud in my opinion.
as DutchessPDX mentioned, stars are not a legally recognized term... no uniform way to measure

implicitly, they are offering "5-star property as rated/normalized by Priceline's guidelines"... and they met this requirement

(it makes sense right? a french hotel might say they are only 3 stars (out of 4)... and priceline would normalize it to their 5-star rating. french now uses 5 stars)
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