Originally Posted by
virtualaris
I've renewed my IHG Ambassador 8 weeks and 3 days ago but I still haven't received any of my Ambassador package. I recalled it only took 4 weeks last year; but 8 weeks????
Where do you live? Renewed mine at the beginning of July (expired at the end of that month) and had the new kit (in Canada) by the end of the month, just over three weeks. Used points but still received 10K renewal bonus points, so cost me less than an award night at an HIX (and got an IC BOGO night too)! And my Plat status was renewed through to December 2017 even though I'd otherwise only qualify for Gold based on this year's stays/points.
If you haven't already, email Ambassador services to confirm your renewal went through properly.