Originally Posted by
gilbertaue
Could it be that they put you up in a old room? Reviews on TA seem to indicate that there are some old rooms (with red carpets) and newer rooms with a grey carpet.
I received an e-mail from management after I filled the post-stay feedback survey: it says "Renovations are planned for early 2017". No more details than that and some sort of apology. I am disappointed they did not commented on the shuttle issue.