bocastephen

No, it's not sarcastic. Nonrevs are told, by policy, to be invisible. That means not disturbing paying customers, not asking them to change seats or for other favors, they must give up a meal choice or even their entire meal for a paying customer if asked, and they certainly should not be asking a customer to stop eating a portion of their meal due to an allergy.

There is no excuse for what this nonrev did - they should have silently moved away and stayed out of view during the meal service if they had an allergy issue....and I say this as a former nonrev myself....I cannot fathom under what circumstances this behavior was acceptable, and most employees know this. I knew the rules and the result of violating them, and was always extra careful with everything from my attire to any interaction with a paying customer.

To illustrate, I was on a NRT-EWR flight a couple months back where a nonrev was boarded into BF with her two children. They were split up, but at least the nonrev had the sense not to ask other passengers to change seats. Another passenger insisted, without being asked, on trading seats so the nonrev mother could sit near her kids, but the purser went absolutely ballistic in the forward galley thinking the nonrev had requested the change because that would have violated policy.