FlyerTalk Forums - View Single Post - At What Point Is This “Bait & Switch”?
Old Oct 11, 2016 | 2:27 pm
  #6  
DiverDave
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Originally Posted by rickg523
It's not right. But bait and switch is intentional fraud, and I can't see that here. I see a website glitch.
If it happened to me, I'd contract DL, non-confrontationally but rather as a reporter of a glitch. I wouldn't expect any compensation beyond a thank you. Personally, I wouldn't even ask for the fare difference.
But I do expect the data would be appreciated because they certainly will get in a hassle if it's a recurrent website problem.
It's a pretty persistent glitch. At some point it is intentional if it goes on long enough.

Has anybody ever have a fare drop in this process?

David
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