Originally Posted by JIMCHI

Why would you get into an argument with a gate screener?? Do you think that person is in charge of the whole system and could change whatever procedures they were following?? Overall, these TSA people are quite courteous and trying to insult or intimidate them will only cause them to become hardened and less polite, as so many other people in customer service positions become after putting up with attitudes like this over a period of time. If you have a complaint about the procedures, address them to your Congressional representative or to TSA headquarters.