FlyerTalk Forums - View Single Post - Keep striking out with RUCs
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Old Oct 7, 2016 | 9:36 am
  #39  
DLdweeb
15 Years on Site
 
Join Date: Oct 2007
Programs: Now just a lowly DL PM/1MM. This industry needs some competition. It's just not enjoyable anymore.
Posts: 3,545
Originally Posted by travelry
I'm confused Re: the phantom segment appearing or not. I have an upcoming itinerary where I applied a couple of RUCs. The phantom segments appeared initially so all looked OK. I even tweeted @Delta to make sure they were applied correctly. They said they were correct and some segments cleared immediately. @Delta said it would go through reticketing after that. Indeed, I got a new email itinerary a day or so later showing the changes.

So, now my itinerary shows the cleared segments in First, but no more phantom segments on the two legs that haven't cleared -- but now they each have the message "Upgrade Status: Upgrade Waitlisted". But, I do get the phantom seat assignment map. So, with those indicators, I still think it's accurately applied even though the phantom segments aren't showing. Does that seem right?
That was my experience. I think you're OK. The problem with calling is if everything is fine and you get an uninformed agent, he/she could screw it up.
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