FlyerTalk Forums - View Single Post - Keep striking out with RUCs
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Old Oct 6, 2016 | 2:51 pm
  #32  
DiverDave
2M
All eyes on you!
20 Years on Site
 
Join Date: Jun 2005
Location: Huntsville, AL
Programs: DL DM 2.017 MM, Hilton Life Diamond, IHG Diamond, Avis CHM, Marriott Titanium (life gold), AA Gold
Posts: 8,049
Originally Posted by bennos
Every time an upgrade certificate clears, someone from revenue management cries.
So what does RM do when a complimentary upgrade clears?

At least an RUC, GUC, or miles is a form of payment. Complimentary upgrades only "buy" loyalty, which we know the value of loyalty on Virginia Avenue.

David
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