Originally Posted by
nomii
Yes I requested it. I got an email from JAMS representative within 30 minutes of filling their online form (I filled it out during business hours).
I then got a letter from JAMS with a list of mediators to select within 2-3 days.
Their representatives on email are very responsive also, replying within a few hours if its business hours.
At this point I'm waiting on Amex to select the mediators (they should've gotten the notice in the last 1-2 days).
Interesting. It's been a week and I haven't heard anything.