Frustrated with inaccurate information from an agent
Was due to fly AUS-MIA-GCM this morning (10/06/2016), arriving at ~ 1pm. Last night, I checked the website and the app and both indicated that the flights were still scheduled. I saw several news items showing that MIA was shutting down, so I decided to call and see what the situation was. I was told that the AUS-MIA leg was on, but the MIA-GCM leg was canceled. I was told that I couldn't get to GCM until Sunday, 10/09. I pressed more and was moved to a 3 leg AUS-DFW-MIA-GCM on Friday, 10/07 arriving at ~7 pm since the AUS-MIA leg is canceled that day (online shows this).
I thought nothing more of it until my tripit (I had not updated the app) notified me that the MIA-GCM leg was delayed. This surprised me since I thought it was canceled. Lo and behold, the flight took off at 1:12 pm, while I sit at my office. I bought the hotel at a fund raiser, so changing that isn't an option.
Not sure if the phone agent had incorrect information, was intentionally dishonest or what, but I'm losing substantial value as a result of his error. If I had been told that it would likely be canceled, and could have made my own decision of risk, I would not be so frustrated, but I was told directly that it had already been canceled, which it clearly was not, since it did, in fact, depart.
Is there anything I can do to get some value from AA for giving me false information that has resulted in a loss of roughly 1.5 days?