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Thread: Re-styled 738's (or, how to erase years of goodwill/lose a customer in one flight)
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Old Oct 6, 2016 | 10:22 am
  #14  
missamo80
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Originally Posted by dmodemd
Alaska Air needs to immediately cap all 738s to 12 F seats for sale and work to rebook any sold over 12 at this point.
They're actively rebooking people, see http://www.flyertalk.com/forum/alask...rst-class.html. That's what makes this case so weird. I wonder if it was a last-minute aircraft swap?

Neil
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