FlyerTalk Forums - View Single Post - TG website - again ! Yes, there's a button to change your seat. No, it doesn't work.
Thread: TG website - again ! Yes, there's a button to change your seat. No, it doesn't work.
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Old Oct 5, 2016 | 9:55 pm
  #2  
travelislife
 
Join Date: Jul 2011
Location: Melbourne
Programs: Velocity Gold
Posts: 1,069
Originally Posted by timster
Trying to change my seat now MEL-BKK has changed to B747 from A350.

Go into Manage My Booking. See my seat has been changed by TG, shown under Services Details in Booking Summary. I see button for Additional Services.

Click on it and get to page with button for Seatmap / Select Your Seat. Click on it and get B747 seat map, showing allocated and available seats. Click on available seat to choose my new desired seat and its number is shown as my new seat. Click Confirm and Close.

But my seat is now showing again as the old seat number ! Try again - same problem !

If TG are going to offer website features that don't work they should just not offer them in the first place !
Yep has been reported many times. Will need to call/email. If you are in Business Class you might get lucky and can request to be seated in the First Class section of the 747.
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