I must preface this by saying (a) LY F is usually good, especially the food, and the following is rare and (b) it was a very busy day.

Arrived at TLV for LY317 to LHR in F. Business security queue out to near entry door. Colleague and I joined back of the long queue (people near the front reporting 40 min wait). Left my colleague in search of an LY official and found one hanging around between the queue front and check in. Very politiely asked if there was a separate queue for F (knowing there isn't but maybe that may trigger them to do something for us). Checked with supervisor and promptly sent to back of business queue. 1 security member on duty. Why can LHR have a separate security line for F for a max of 6 people and TLV cant?

40 mins later - entered premium check in area. The F line has disappeared ! the red rope gone!

Its just blue rope and 1 business queue.

There is a stand which says F but it points nowhere. To a blue rope but its closed. Here is the game to play

1. Stand by the rope and wait for someone to notice you?
2. Remove rope and go to F check in desk?
3. Make eye contact with F check in person and nod at rope

I did (1) - 10 minutes - not a wink, nod or acknowledgement. Business line keeps moving .
Then did (2) - but F desk full of C passengers
Supervisor on her mobile chatting to a friend
Stood around for another 10 mins as C class people kept joining F desk and as I was 'jumping the queue' weren't at all happy
So tried (3) again and again - saying F class. Everyone too busy
So jumped into a C class queue by a C desk.
23 minutes
Over an hour

I don't get why Business has a queue etc and F you are on your own trying to get served. Why pull the F line (was there in January)

On board -

No drink offered. Had to ask an hour in
No menus (not available)
No chocolates offered
No mints on landing etc
Real couldn't care attutide -had to ask for everything

A really poor experience

I am sure BA would perform much better in F at TLV than this madness