FlyerTalk Forums - View Single Post - Free Heathrow Express upgrade for *A Gold members

Oct 4, 2016, 2:54 pm

#13

drewguy

Join Date: May 2009

Location: Washington, DC

Programs: UA 1K 1MM, AA, DL

Posts: 7,418

Quote:

Originally Posted by 12939

I was advised this evening by the train conductor that this offer ended yesterday, and charged £10 for the upgrade - apparently train crews were informed at the start of their shift today. A manager confirmed the same, but no documentary evidence was offered.

However, I can find no reference to the offer ending on the Star Alliance offer page and it would still appear to be valid. Anyone else experience this?

Helpful terms:

Quote:

3. PROMOTION PERIOD

The Promotion starts on 15 February, 2016 and will last for as long as the Offer is valid. The starting and closing time depends on the scheduled timetable of the Heathrow Express (“Fulfilment Partner”).

Seems like HEx can just say "nope, no longer valid" and nick you for extra money.

Reply