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Old Oct 4, 2016 | 1:56 pm
  #13  
TommyD2
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Join Date: Jul 2005
Location: MKE
Programs: DL 2 MM
Posts: 974
Originally Posted by TTT
Anyone having longer than normal response times? I assume the outage is still causing a backlog but I sent in two emails without response:
  1. EU261 Compensation - sent 8/29
  2. C+ Upgrade Issue - sent 9/17
I'm still waiting on 20k miles from the outage. A few weeks ago I got an email saying t expect them in 7-10 days. I heard nothing, so I replied to that email this past Saturday. The response to that email said they were indeed backed up, and that I should wait another 10 or so days.
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