Originally Posted by
paffendorf
Exactly. Just to clarify: the bug was in the dish served *before* the main course.
YZF_Elite, thanks for your reply, but - aside from the compensation - I think that this is a serious matter... I'm more disappointed from the answer rather than for the offered discount... Maybe I overreact about the matter, but really I consider this kind of issues with a severe eye.
+1
This stuff happens. If you want them to make sure a bug never gets on a plane again I think your expectations are likely out of line. WestJet had loose iguanas in the cabin recently because of a passenger sneaking them on board. This stuff happens.