Originally Posted by
brodielayne
Agreed, my wife and I both met the minimum spend organically and I have since closed my account. She will close hers prior to the AF due date. I was planning on keeping the card, however how the whole process was handled put a bad taste in my mouth, so I cancelled. I actually made money on this deal with my 2-$100 AA gift cards and the refund of my AF. Add in the 100,000 points and it was a steal.
Again, I would still have the card had they not handled the process so poorly. Losing a single customer is not good business, so I disagree with Mia's assumption. Especially the situation they find themselves in after losing the Costco contract.
We made some money, too, with the $200 airline rebate - Amex was really stupid to make customers mad enough to cancel. My husband has been a cardholder of various versions of personal and business gold & platinum cards for almost 15 years, but now that he's sitting on such a big negative MR balance, they'll never get his business again. Not even with this new mystery card that we're supposed to be discussing in this thread.
