Originally Posted by
paul00
There was a welcome gift (Belgian chocolate and 10% off discount voucher valid at the Brasserie/Steam Bar) and 2 bottles of Hildon water. There was no welcome letter.
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The bathroom was very spacious, though the bathtub was quite small.
I stayed one night in early September (Fri night) and as a Diamond was upgraded to a Towers Room. I received the same welcome gift but the bathroom in the Towers room was FAR better than pictured here in this suite with a updated separate shower and tube. The shower was spacious with numerous options.
FWIW, the Towers Room was very nice but as a Gold or Diamond with Exec Lounge access I don't think I would pay a premium for the Towers Room vs. a perfectly fine regular room. Particularly as I was only there for a one-night stay before an early morning departure on the Heathrow Express to fly out...