Originally Posted by
markle
Yep, I'm suspecting that was the case too. I've not had any further emails today, but the website / app is still showing Bronze, and unlike IMH's experience, the website is showing that a Bronze (not Silver) pack was sent to me on August 14th - never received it though.
Yeah, the same happened to me. I had a "Welcome to Silver" e-mail on Saturday but my online account is showing Bronze. Curiously though, they've processed the order for my downgrade but haven't sent the card yet, despite my Silver card now being out of date. I'll keep an eye on it and see what happens.