Originally Posted by
Kmxu
A 1K agent used the ticket price (code G in the original booking) to deny me a chance for upgrade with GPU after the fare code was changed to full-price Y during IRROPs. I guess that agents were told to use the ticket price as an excuse.
Or don't change fare class to Y in the first place if you're not happy with the consequences. Or fix your IT so that it doesn't have to.
United always wants it both ways.