Originally Posted by
thejaredhuang
I just reread the comments and I'd like to ask why does the fare amount give agents the right to justify their actions? On my trip twice I was told that you only paid XX for this ticket. A revenue ticket is a revenue ticket, it's not in my control or the agent's control how much I paid for it.
This happens to me almost every week. I commute home DFW-IAH-CLE and back on weekends as personal travel and I book 6+ weeks out on G fares. Agents constantly bring up the fare price as a benchmark for their level of effort when changing a flight...
Never happens on Delta